Thursday, May 22, 2008

Listen to my words.

I can't stand when people (1) don't pay attention to what you're saying, and (2) are complete boneheads.

Part of what I do for my company is ordering acquired films that we air from the production studios. We had another film come up that we wanted to air in two weeks, so I went through my normal channels and ordered it. This is the 6th film in the last three years that I have had to order from this woman, let's call her Angie. Yesterday, I emailed Angie with our formal request for the film. This morning, we went back and forth with emails. I'm just going to cut and paste our emails below...

Me: Hi Angie, Here is our formal order for the film (title). The DigiBeta can please be delivered to (my address). Please let me know if there are any issues."

Angie: Can you please forward me me you technical specs? (<-- yes, that is incorrect grammar in there... and she's asking for the same document I've sent her FIVE times before.)

Me: Here you go! Thanks.

Angie: Hi, I need your tech. SPECS. (<-- THAT'S WHAT I JUST SENT YOU, LADY!)

Me: This is the same document (updated more recently) as I have sent you for (other movie), (other movie), etc. Please let me know specifically what you are looking for if this document does not cover it. We will be taking care of formatting the film, as well as the closed captioning.

Angie: Hi, Please forward me the Specs file. Lab, cannot locate. (<-- WTF???? I consider this seriously rude because I literally forwarded it to her two emails ago.)

Me: Sorry for any miscommunication, it's the file I just sent you. It is titled Programming Specs, and it has the rundown of our deliverables. I have attached it again for your convenience.

Angie: (title) - is due to ship out tomorrow.

I want points for not saying, "YOU HAVE THE DOCUMENT, YOU FLIPPING MORON."

1 comment:

alexa @clevelandsaplum said...

yeah that is definitely worth a hearty fist shaking.